| Is the application code signed? |
Every platform
macOS: yes — Developer ID Application, hardened runtime, notarised by Apple and stapled.
Windows: yes — the installer and everything inside it are signed as CHADURA TECH PRIVATE LIMITED and timestamped, so the signatures outlive the certificate. That includes the sidecar, the bundled OCR engine and the DLLs beside them, because an unsigned binary inside a signed installer is what an endpoint agent quarantines. It is an OV certificate, not EV: SmartScreen may still warn until reputation accrues against the certificate. Signing is what makes Windows name the publisher; it is not what silences SmartScreen.
Linux: the .rpm is GPG-signed against a published key.
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| Has it been penetration tested? |
Not independently Stated plainly rather than omitted. |
| Do you hold SOC 2 or ISO 27001? |
No Neither certification is held. |
| Do you log who downloads the software? |
The website does The CDN does not log at all. This website records the platform, version, time, IP address and browser agent of a download, which the privacy policy states. They are access records, hold no document data, and are not linked to any licence or purchase. |
| What are the limits of secure erasure? |
NIST 800-88 Clear Not Purge, not Destroy. On a solid-state drive, wear levelling can leave the original block intact until it is reused. Full-disk encryption is what makes such residue worthless, and the erasure certificate records whether it was enabled. |
| Is data encrypted at rest? |
By your disk, not by us Documents are left as you store them, so at-rest encryption is whatever your disk encryption provides — full-disk encryption is recommended and the application reports whether it is enabled. Document passwords you ask it to remember go to the OS keystore (Keychain, DPAPI) and are not written at all if the OS cannot encrypt them. |